Red Robin Gourmet Burgers

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CLOSED NOW - Opens at 11:00am

I came in today around 3:30pm with my mother. She was in town from Oregon so I was treating her to dinner. The server was very patient with us as my mom took awhile to choose her meal. However, once we chose our meal we saw precious little of our server.

I initially ordered a coke and waited on my mom to order. The server came back and got my mom's drink order at which time I needed a refill which she tended to. Our meal arrived shortly thereafter. It was disturbing that our appetizer and main course arrived withing SECONDS of eachother. My coke was empty within 5-8 minutes of my meal arriving and I placed the glass at the edge of the table to indicate a refill. It went unfilled for over 10 minutes. Our bottomless fries were only refilled one time when the server happened to be walking by and ask if we wanted a refill and I had to point out my empty glass.

Once we reached a cessation of our meal the server came by. There was no offer of dessert or anything additional she was ready to check us out so we could leave. Grant it she helped me sign up for the rewards program and added a few points to my account once that was done I was left to pay my bill and there was no conclusion the waitress was done with us and we left.

From here on I don't believe I'll ever dine in at this location but maybe just maybe order take out. I was extremely disappointed.