Valencia Nissan

Write a Review661-255-2020

CLOSED NOW - Opens at 9:00am

Service is great and price is gonna be dealership price. Their waiting area is fairly small but hey have beverages and cookies. Most likely you will see an owner and their dogs roaming around.

it's a dealership, so you know they know the car and use the right parts, but they are definitely gonna get you on the price. Staff has always been kind. Waiting lounge is has a fair amount of room and they offer shuttle service.

"HELL NO" DON'T EVER TAKE YOUR CAR THERE OR BUY A CAR BECAUSE I MADE A HUGE MISTAKE BUYING MY CAR THERE!!!!!! THERE SERVICE SUCK I BOUGHT MY BMW 5 SERIES IN 2008 AND MISTAKE IT WAS. THERE SERVICE PEOPLE TAKE ADVANTAGE OF YOU EVEN THE CAR HAS NO ISSUES, THERE CUSTOMER SERVICE IS HORRIBLE!!! NEXT CAR I GET WILL BE AT BOB SMITHS BMW THE BEST PEOPLE AND BEST SERVICE. I TAKE MY CAR THERE NOW ALTHOUGH I DRIVE 1 HOUR JUST TO GET MY CAR SERVICE BECAUSE PEOPLE THERE TRULY UNDERSTAND WHAT CUSTOMER NEEDS AND THEY EVEN WENT EXTRA MILES TO HELP ME GET THINGS I NEEDED FOR MY CAR AND MOST OF IT WAS FREE OF CHARGE! THIS IS WHY I WOULD COME BACK TO THEM KNOWING MY CAR IS WELL TAKING CARE OF. ONE MORE THING ABOUT THIS SO CALLED "VALENCIA BMW" A WEEK AGO I WAS ABOUT 2 MILES AWAY WITH BAD TIRES SO I TOOK THE CAR FOR REPLACEMENT AT TIRE STORE AND UNFORTUNATELY MY KEY LOG FOR THE WHEELS WASN'T WORKING SO I CALL THEM AND THEY WOULDN'T EVEN TAKE THE TIME TO COME OUT AND USE THE MASTER KEY TO HELP ME TO REPLACE MY TIRES. IT TOOK MY 30 MINUTES OF ANGER AND FINALLY THEY CAME OUT AND WOULDN'T YOU KNOW IT, THEY DIDN'T HAVE THE PROPER KEY! WOW, WHAT A FREAKING DEALERSHIP, SO I HAD TO CALL ANOTHER BMW IN SAN FERNANDO VALLEY AND SURE ENOUGH, EVEN IF I DIDN'T BUY MY CAR THERE, THEY KEPT THE RESPECT OF BMW TRADITION AND CAME OUT TO HELP ME.....I WOULD NOT RECOMMEND OR TAKE YOUR CAR TO THIS FREAKING DEALERSHIP "VALENCIA" !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This place has great service. My service advisor was Mike James. Never met a nicer person.