William B & Friends
24201 Valencia Blvd, Valencia, CA 91355
Reviews
04/26/2013
Provided by YP.comGREAT place for updating the wardrobe!! I walked in to check out the clothing as I was tired of feeling frumpy and dumpy with all the worn out maternity clothes in my closet from my 3 kids. I was helped by an AWESOME girl named Carmen. From the moment I walked in dazed and confused, she was amazing. After briefly explaining my debacle, she was so nice, helpful (without being pushy) and got it. She was like my own personal stylist. I can't wait to go back and shop for more clothes after I lose my left over baby weight.....and those last 5 rows of Oreo cookies.
The only down side to the clothes I bought was that they are all dry clean only, because the fabrics are Rayon. But, that's what today's fashion is - silk and rayon tops. Just don't wear them out and spill white wine on them!! One of my brand new tops is probably ruined now because I cannot wash it or it will shrink...but that has nothing to do with the store itself.
I would definitely go back to this store. The other gals I met when I was shopping were so nice too! I have no idea what the other reviewer's opinion is based on...but it says something about the store when the representative offers to contact her and resolve the issue! If I were her, I would have called the manager when I got home and explained my discontent. But, this is the internet and you can't always trust the sources from the internet (insert State Farm commercial here). For all we know, she could be from a competing store?!
Anyway, I highly recommend this store to anyone! Great pieces, great prices and fabulous sales associates!!! I'm sure I will be happy with anyone, but I prefer to see Carmen again next time I shop.
08/29/2012
Provided by YPmobileNot only were they stuck up, they were clueless how to do their job! I would and. Our have spent a lot of money if they would have helped me... Their was a girl with long brown hair just sitting on the counter and talking, rude and no help! Don't shop here the customer survive is terrible!
Hello Kristin, I'm so sorry to hear about your poor experience at William B. We pride ourselves as a company that is successful because of our quality product, affordable prices, and exceptional customer service. That being said, it is clear that you didn't receive the service that we are most known for. I would love to get in contact with you and see what we can do to repair your relationship with William B. As a member of this company, it saddens me to have customers leave the store feeling dissatisfied, or worse, disrespected. Please feel free to email me when you have the chance (kaitlyn@williambandfriends.com) so that we can find a way to bring a smile to your face!! Best, Kaitlyn
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun: - Location
- Valencia Town Ctr
- Neighborhood
- Valencia
- Category
- Clothing Stores