MTD Products Inc
5965 Grafton Rd, Valley City, OH 44280
Reviews
05/27/2020
Provided by YP.comA couple of weeks ago I placed two parts orders, one for a wiring harness and one for a plastic grommet for my garden tractor. The packages came in last Saturday, 05/23/2020. the package that should have contained the grommet, instead contained a pull rope and recoil assembly for a push mower with a packing slip addressed to someone in another state. Monday being Memorial Day I had to wait until today (Tuesday) to contact them. I was on hold on the phone this morning as well as in the online chat for 1 hour and 8 minutes and was never able to speak/ chat with anyone. I tried several more times throughout the day to no avail. The company doesn't seem to understand the concept of customer service.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Phone: 330-225-2600
Phone: 440-972-9912
Phone: 330-225-7711
- Brands
- cub cadet
- Location
- Technical Center
- AKA
MTD Products Inc - US Consumers
Products MTD
- Other Link
- Other Emails
- Categories
- Tractor Dealers, Lawn Mowers, Snow Removal Equipment