McDonald's

Write a Review818-994-0601

On February 13, 2020 approximately 4:45pm i walked in to Mcdonalds on Sherman way and sepulveda location. It was after work and after school for my daughter. i did not want to use the new ordering system it is complicated and it takes so much time to order. I approached the gentleman behind the cashier, asked him if i can placed an order tru him directly? i was told "NO" use the system or i cant place an order! that's when i asked to speak with the manager for better understanding, the guy rolled his eyes at me when i asked to speak with the manager. that's when the security guard got intervene asked me to leave the restaurant aggressively and reach to his weapon! i said out loud "its fine!" as i was walking out with my daughter he's following me he has his pepper spray in his hand. my daughter crying hysterical thinking he's going to hurt her dad.. he traumatize my daughter! this situation could have handled better way without him getting involved! i want this incident investigated because i;m not going to let go! why?! because i had my kid with me shes traumatized and no one should be treated like that !. i will take further action to this matter to the news as well as social media! pls respond to me asap!!