Dick Hannah Volkswagen

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I went in to have some work done on my 2018 Volkswagen Atlas and asked to have an appraisal done while it was there. Isaiah Adams was the one who helped with that. We talked for awhile in the parking lot about things other than cars he was very friendly and kind to my kids (3 & 11) talking to them. He asked about things we wanted in a car and took us over to the 2024 Atlas, we talked about features and things that were the same and different from my 2018 never did we feel pressured into looking at the car or buying it. We went for a test drive just talking about life and different things (he makes you feel like you've been best friends for years) got back to the dealership and we were trading in a car and leaving with a new one. Isaiah was very kind, generous and respectful the entire 4 hours we were there. I definitely recommend him to anyone that goes to Volkswagen on Vancouver Mall Dr. We also had the pleasure of being helped by Collin and Jacob who were also kind to my kids when they talked about random kid things and asking to many questions.

Isaiah did a great job at helping me find what I was looking for. I highly recommend DickHanna delaerships

Bought our Passat here, and have had maintenance and repairs done by them throughout the years. Russ (our salesman) no longer works there, and our last sales experience ended up with no sale (I will spare the details). Over the years their service team has gone downhill, the last 2 times my wife has brought in the car she has been overcharged for what should have been just an oil change. She ended up paying close to a grand for a faulty sensor and thermostat, which would have cost me a few hundred from a VW specialty repair shop. They have also under filled the oil twice, which I checked immediately afterwards. Needless to say, we are done with Hannah VW.