Iron Gate Storage - 4th Plain is a self-storage facility in Vancouver, WA offering secure and accessible storage units and features, catering to personal and business needs, including self storage, RV storage, boat storage, and car storage. With advanced security like 24-hour video recording and digital PIN access, extended hours from 7 AM to 9 PM for convenience, and a prime location at 2900 NE 57th Ave, it's a flexible option for various storage requirements. Reserve or rent online in minutes!
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Reviews

12/26/2010

Horrible customer service and Greedy management

They overcharge for everything, including their invoices (5 dollars extra to have an invoice sent). I set my payments on automatic through my bank. One month, after being on time for 2 years, my bank didn't send them a payment. I received a notice in the mail when I was late 11 days stating that I now owed them an additional 64 dollars. $64 for a late fee? You have to be kidding me! The notice they sent me was very threatening, if I didn't pay them they were going to discard the items in storage and then charge me for the clean up fee. It was incredibly rude of them to send that to a customer that was habitually on time with payments. When I called, the management was rude and uncompromising. I explained that I was on auto pay and the payment wasn't sent by accident, all they said was that I am contractually obligated to pay them the fees I have incurred, claiming there was no way or them to wave the $64 fee. This was one of many instances proving how unethical they are. Look Elsewhere

03/09/2010

great place

i like this place. the staff is helpful and friendly! ive never had a problem with them.

07/28/2009

RE: previous review

Keeps getting better?!?!There's no way that other review is an actual customer experience. These guys are unhelpful in general and across the board rude.

03/01/2008

Great Place for Storage

I've had a storage unit with Key Storage for five years and it just keeps getting better. The staff is very helpful and the facility is always clean and very well maintained. I'd rather give my business to a locally owned business vs. the big national guys!

More Business Info

Hours
Regular Hours
MonClosed
Tue - Sat:
SunClosed
Services/Products
  • boat storage units
  • self storage units
  • car storage units
  • moving boxes and packing supplies
  • rv storage units
Payment method
discover, master card, visa, cash
Categories
Storage Household & Commercial, Boat Storage, Movers, Movers & Full Service Storage, Public & Commercial Warehouses, Recreational Vehicles & Campers-Storage, Self Storage
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