Secure and store your household and business belongings in a comfortable, family owned setting in Vancouver, WA. Enjoy easy access to your self-storage unit! All units are in single store. Just drive right up to your all metal building unit with roll up doors and individual door alarms (no stairs, no hallways). Facility is gated, well-lit, and fully fenced, the manager lives on site, and we offer personal gate codes. We do all we can to make your move-in hassle free, including a circular type lock waiting for you. - Unit sizes: 5 x 5', 5 x 10', 10 x 10', 10 x 15', 9 x 20', 10 x 20', 10 x 25', 10 x 30', 12 x 30'. - We also have Covered RV/Boat storage sizes 10 x 35'. - Uncovered vehicle parking spaces available. Gate access hours for customers are 7:00 AM daily until 9:00 PM daily.
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Reviews

12/26/2010

Horrible customer service and Greedy management

They overcharge for everything, including their invoices (5 dollars extra to have an invoice sent). I set my payments on automatic through my bank. One month, after being on time for 2 years, my bank didn't send them a payment. I received a notice in the mail when I was late 11 days stating that I now owed them an additional 64 dollars. $64 for a late fee? You have to be kidding me! The notice they sent me was very threatening, if I didn't pay them they were going to discard the items in storage and then charge me for the clean up fee. It was incredibly rude of them to send that to a customer that was habitually on time with payments. When I called, the management was rude and uncompromising. I explained that I was on auto pay and the payment wasn't sent by accident, all they said was that I am contractually obligated to pay them the fees I have incurred, claiming there was no way or them to wave the $64 fee. This was one of many instances proving how unethical they are. Look Elsewhere

03/09/2010

great place

i like this place. the staff is helpful and friendly! ive never had a problem with them.

07/28/2009

RE: previous review

Keeps getting better?!?!There's no way that other review is an actual customer experience. These guys are unhelpful in general and across the board rude.

03/01/2008

Great Place for Storage

I've had a storage unit with Key Storage for five years and it just keeps getting better. The staff is very helpful and the facility is always clean and very well maintained. I'd rather give my business to a locally owned business vs. the big national guys!

More Business Info

Moving Made Easier

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Primary Phone: 360-693-2233

Owner Cell: 360-310-2350

Primary Phone: 360-310-2350

Services/Products
Storage
Brands
U Haul Truck Rental, U-Haul, general, international
Payment method
debit, cash, check, all major credit cards
Location
Corner of NE 57th Ave and Fourth Plain Blvd.
Neighborhood
Bagley Downs
Amenities
ATM
Other Email

Category
Self Storage
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