Secure Remote Support Inc
6715 NE 63rd St Ste 507, Vancouver, WA 98661
Reviews
10/23/2015
Provided by YP.comThank you so much guys! You totally saved my skin. Without you guys, I honestly don’t know what I would have done!
I hired secure remote support to recover some lost files. Apparently, I had accidentally gotten a virus on my computer that had corrupted my files and caused me to lose my thesis paper that I had been working on for 6 months! Every time I tried to open it, it would pop up a word document with a bunch of random letters and symbols I'd never seen before. They had informed me that it was a virus that deletes all your information and is VERY difficult to get repaired properly.
Within 5 hours Secure remote was able to restore my computer back to working functionality, and within a day I had my documents back. My main concern was getting my thesis and a few other papers restore to functionality. The pictures were important too, and they fixed almost every single one of those.
I would highly recommend these guys to solve whatever ails your computer. They did it right, and way cheaper than the other guys I was considering. I love how down to earth and personable these guys are as I expected to have a nerdy talking down to me about what I did or did not do. I had had a previous experience with other an unmentioned nationwide repair company that was condescending and blatantly rude regarding my experience.
I highly recommend Secure Remote Support. I have their phone number saved, specifically my direct contact within the company. Easy to talk to, affordable, couldn’t ask for more! Thanks again guys.
03/07/2015
Provided by YP.comI hired Secure Remote Support based on the suggestion of another customer of theirs. I've gone through a couple different services and have gotten screwed over, so I was really hoping that didn't happen again.
I came across their site when looking for some reputable online computer companies that could log into my pc and repair it as quickly as possible. I didn't realize quite how bad the viruses were on my machine, but the technician, Chris, that I reached when calling their toll-free number, helped me out. He assured me they could fix it within 6 hours or so. We connected the computer and they called me the next morning with the viruses gone. He informed me I had a conduit virus that had introduced some other little nasty's into the computer.
They upgraded me to their lifetime protection also. Chris said that they couldn't warranty their work if I decided to keep Norton on the machine. I opted to pay the extra money to get their lifetime protection software. So all in all, it was a fairly expensive repair, but:
My computer is much faster
No more freezing
Browser goes to the website I search
Actually starts up quickly
No more slow programs
I also have guaranteed virus protection, so if this happens again, its will get repaired. I think in the long run this service will pay for itself. Norton was charging me $70 per year to renew their software and I still got viruses.
I've finally found someone that I can trust, and am extremely please with Chris and the other tech that worked on my computer. I will be referring them to my family, friends and clients.
02/01/2010
Provided by YP.comCouldnt have asked for a more legitimate company. These guys put geek squad to shame, and Im very happy that I've found them.
Give these guys a chance, and you wont be dissapointed.
More Business Info
- BBB Rating
- Hours
- Do you know the hours for this business?
- Neighborhood
- Walnut Grove
- Other Emails
- Category
- Computer Security-Systems & Services