Fifi's Fine Resale Apparel

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I'm surprised that Princess Judy thought the owner was rude. But now seeing that she calls herself princess, I'm not surprised. When I was told that the policy changed, I realized that I had a choice to conform with the change or keep my mouth shut and choose to go elsewhere. No explanation was needed as to why the policy changed. it changed. That's the way it is. Only an idiot would stand there and argue about it. I now put my things on hangars instead of expecting FIFI to pay for them. Not that big of a deal. I have always found the large man to be helpful, knowledgable, polite, and never rude. But then again, I treat him the same way. Maybe that's why I receive the same treatment in return.

STAY AWAY!!! My experience took place at the store on Venice, but both stores are owned by the same people. The owner of this store is unbelievably rude and obnoxious!!! I had been taking items here for consignment and had made several purchases also. Then, they changed their policy and will only take clothes if you bring them in on hangers! When I took some household items in last week, I inquired about this new policy and when it was confirmed to me, I POLITELY stated that I just wanted to let them know, that I would no longer bring in clothes if I had to hang them first. I was speaking to a saleswoman at the time who works there. The owner, a very large, loud-mouthed, boorish man, interrupted our conversation and said, "Fine! Don't bring anything in! In fact, you can take back your table!" - pointing to a table I had brought in that day that they were going to keep for consignment. My husband was with me and we were both utterly shocked! This was the OWNER and he was yelling at me that he didn't care if I ever came into his store again??!!! Of course, the conversation only degraded from there. He has absolutely no customer service skills, not to mention, just plain basic "people skills". I simply didn't feel I should have to bring clothes in on hangers. I had stated this very politely - basically letting them know that I didn't agree with their new policy. A reasonable person would have responded with something such as, "I'm sorry to hear that. Let me explain to you why we have this new policy, yada, yada, yada. I hope you will reconsider, yada, yada, yada" Nope, not this jerk!! With businesses closing left and right in this weak economy, and with an owner who treats his customers in this completely unacceptable manner, Fifi's deserves to be the next business to fold.