A Shore Maid, Inc
5 S Newport Ave, Ventnor City, NJ 08406
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08/29/2015
Provided by YP.comI am not impressed by this business. We settled on a set schedule of bi-weekly for ONE HOUR of cleaning. On a few different occasions, we were charged for more than the hour, and when questioned, the owner claimed his crew felt they needed to "clean longer" to get the job done. This was interesting, considering my husband saw them arrive at times with takeout food, and then use our microwave to heat and eat their food at the end of their cleaning! We live in a home that is only 3 years old and used them for a little extra help with cleaning, so it isn't as if our house became filthy in the two weeks between visits. We even closed off the guestroom since it is never used, yet time was spent in there anyway, even after saying we wanted it excluded from the job in hopes to shorten their stay to one hour. I attempted to dispute this, and his remedy was to "make sure they know to only stay an hour" moving forward. The only thing cleaned in our master bathroom was anything superficial, such as counter tops, mirror, and shower glass, but the tile on the walls/floor in our stand-up shower was NEVER scrubbed. Conversely, our stainless steel gas stove WAS scrubbed, with what I am assuming, is nothing that should be used on stainless steel, because now the numbers on our dials are completely rubbed off and there are permanent scratches all over our range. My husband watched as they dumped water on our hardwood floors to clean them, which has caused slight warping and lifting in areas that are luckily, not terribly obvious. It was very difficult to pay them the remainder of the money owed for this service due to the quality of what we were paying for! Take home message? Do it yourself to your own standards, or find a company that will do everything you expect in a thorough and honest way!
On a positive note, those who came to clean were always pleasant and his wife, who calls regarding billing and scheduling, was also pleasant to deal with.
08/01/2013
Provided by YPmobileRecently 100 dollars in 20 dollar bills went missing from my house the day the shore maids came by to clean. The owner of the company, Richie, told me he would ask his staff about it and get to the bottom of it. After ignoring my calls repeatedly he finally called me back almost a week later. He told me that what was probably happening was that someone was waiting for the maids to come by my house and then leave, and then come into my house and steal items and money (this is not the first time something has gone missing while his employees were on property) then leave, all to make it look like his employees had done it. When I said that this was an unacceptable explanation he told me the way he would resolve the issue is for me to stop using his service and just, "move on." We had been using his service for over 2 years, this is a company that does not seem to care about or want their customers and if I were looking for a cleaning service I would certainly look elsewhere as theft and apathetic management seem to be prevalent with this service.
More Business Info
South Jersey(s) Premier House Cleaning Service ...with our commitment to attention to detail. Isn't it a great feeling when your house is perfectly clean?
- BBB Rating
- Hours
- Thanksgiving Day
2024/11/28 Closed Independence Day2024/07/04 Closed Memorial Day2024/05/27 Closed Christmas Day2024/12/25 Closed Labor Day2024/09/02 Closed Regular HoursMon - Sat: - Extra Phones
Phone: 609-391-5200
Primary Phone: 609-391-5200
Primary Phone: 609-266-1400
Phone: 609-804-1900
Phone: 609-266-1400
- Payment method
- visa, discover, mastercard, debit, all major credit cards, amex, check
- Location
- Absecon, NJ Brigantine, NJ Galloway, NJ Marmora, NJ Oceanview, NJ Seaville, NJ Egg Harbor Township, NJ Northfield, NJ Somers Point, NJ Atlantic City, NJ Ventnor, NJ Petersburg, NJ Smithville, NJ Linwood,
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- Categories
- House Cleaning, Building Cleaning-Exterior, Cleaning Contractors, Industrial Cleaning, Janitorial Service