Jo-Ann Fabric and Craft Stores

Write a Review847-918-8345

OPEN NOW - Closes at 9:00pm

Terrible customer service. Employees are lazy and unwilling to help except for pointing you in a direction. I asked for help from different people for different items and got the same responses.

Then I stood in a line for about 10 minutes and was told that I needed to take a number so everyone went in front of me. All I wanted was 1/2 yard of felt.

I walked out of the store.

How do they stay in business except for the fact that they must be the only store like that in the area.

I don't know how they stay in business except that they are the only store around that sells that much stuff/