Rainbow-Hydra-Blast

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I hired Rainbow Hydra Blast to power-wash my house on April 27, 2015. Jeff arrived on time and I told him about the soot we had on the side of the house and that I had to leave for an appointment. He said he would use a stronger chemical and try to get it off. When I got home I saw that he didn't get the soot off and it looked horrible! I expected a phone call from them to explain why they couldn't get the soot off but I never heard from them. The rest of the house looked pretty good, although I think he could have done a better job on the front porch around the railings, since he charged me $300.00 for the job.