Rainbow Paint and Decorating

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I have had such a great experience with this store! My husband and I took on a wallpaper project recently, and the staff at the store really guided us through the process of selecting the wallpaper and then tackling the application process. I don't have much experience with home projects, and everyone at the store is so helpful and friendly. They don't make you feel intimidated or ignorant for not being an expert. I will definitely choose this store over a large chain store in the future.

I have enjoyed working with this store over the years for various types of projects such as remodeling, decorating, and other interior/exterior jobs. I appreciate the top quality product line available and the knowledgeable staff. I will continue to go here for any upcoming projects.

Great selection and good customer service. Would recommend shopping to all my friends.

This is the end of the previous review. My husband took the paint back again and told them it was still incorrect. they took the paint rubbed it on a paint color card and said it was correct it was just the sheen of the paint that made it look wrong. I had originally tried to buy a light blue\gray paint what i am left with is a light gray (absolutely no blue) paint. I am disappointed that they never once admitted they had mixed the paint wrong to begin with. Instead of apologizing for the mix up and replacing the paint with the correct color they chose to give me the wrong color paint (as close as they could get it to the real color so they said) and blame me for choosing a finish that was not the same as the sample jar. I will never use them again. I am a very reasonable person and would have continued to shop with them had they admitted their mistake and corrected the problem, everyone makes mistakes.

I am very disappointed with the service I received from this store. I spent a lot of time picking the the perfect color. I went to the store and purchased two gallons of the color in a flat paint. When I got home and started to paint I realized that the paint was not the correct color. I took the paint back and told them about the mix up. At first they acted like I was wrong because the sample was eggshell and the paint I bought was flat, so they said that was the difference i was seeing. I have painted enough rooms to know the difference between color difference and sheen difference They said they would check but I would have to leave the paint with them for a while so they could paint something and let it dry. When I went back later they never admitted they had mixed it wrong they just gave me my paint back and said they had fixed it. They said they had matched it as close as they could to the original color. I brought the paint home started to paint and again it was not correct.