Auction Direct USA
6520 State Route 96, Victor, NY 14564
Reviews
02/04/2016
Provided by YP.comEveryone I dealt with at Auction Direct USA was very friendly and genuinely interested in helping you find the best car that fits your needs. Highly recommend this place.
12/16/2015
Provided by YP.comThe people that work there are very friendly knowledgeable. I was very happy with the service I received. I'd recommend them to my friends and family.
11/11/2015
Provided by YP.comThey were able to take care of me right away. When I ended up purchasing the car they was some questions and concerns and they were able to answer them and get everything fix right away without question. I would buy a car from them again in a heart beat.
11/11/2015
Provided by SuperpagesWhen I walked into the dealership I didn't feel like I was walking into a "shark tank", I felt like they treated me very well and were super friendly. I ended up with what I wanted as well.
10/15/2015
Provided by YP.comThe buy process before and after was great and stress free because of the awesome salesperson I had. Smooth transition.
10/15/2015
Provided by SuperpagesThe team over at Auction direct really took great care of me. They were very professional and honest throughout the whole process.
09/16/2015
Provided by YP.comThe customer service I received when I went to Auction Direct was excellent. The staff is extremely friendly and knowledgeable.
09/16/2015
Provided by SuperpagesI paid a great price for a great vehicle! They helped me out a lot during the car buying process.
08/18/2015
Provided by YP.comI would highly recommend going to Auction direct for any car buying purchases. Everyone I spoke with was super friendly and professional.
07/17/2015
Provided by SuperpagesI was able to trade in my car for the car I wanted for a great deal! Everything about the process ran very smoothly. I would definitely recommend.
05/28/2015
Provided by SuperpagesI found the exact car I was looking for, for less than it was everywhere else. The salespeople are extremely helpful as well.
12/29/2014
Provided by SuperpagesI was able to find what I wanted and get a great deal on financing all with the help of you guys. I would definitely suggest going to Auction Direct before you head anywhere else because you may find just what you were looking for and at a better price like I did.
09/04/2014
Provided by SuperpagesI was very happy with how easy they made it to buy a car. I got a really good price and the whole process was just made very convenient.
06/27/2014
Provided by YP.comI had a great experience purchasing a car here, everyone was wonderful. I really liked how the salesperson was very helpful, but not pushy at all.
03/14/2014
Provided by SuperpagesThey take the time to make sure that all of your wants and needs are met. I feel like I got exactly what I wanted. They did a good job.
03/14/2014
Provided by YP.comThe staff worked very well together. From the sales department to the service department, they were eager to please. I had a good experience.
10/01/2012
Provided by YP.comI bought a car with my fiance over two years ago. I also bought the extended warranty. Although, they put the wrong VIN number on the contract and made it void. Although, I was still charged for the warranty through Auction Direct. I had car problems this past week and only now did I find out that the contract was void. No one at Auction Direct even told me! Also, when I questioned them about it, they didn't do a thing to help! I finally got to a manager, he said he was sorry and would try to help. I don't have a car for the time being and he said they would give me a car and re-instate the warranty as of Monday morning. COME TO FIND OUT, that manager isn't even in until 2pm on Monday and his other managers told me that is wasn't even possible for it to be reinstated until they found out where the money is and I need to come in and sign everything! (LIARS) He gives me a car for the time being, tells me I need to have it back BEFORE my car is even fixed and it was dirty and only had 1/4 tank of gas! (i feel like this is the twlight zone of customer service, just awful) His other managers say that he shouldn't have promised me it could be reinstated because he isn't sure if it can be at all!!! Meanwhile, my car cannot be fixed until we know if I even have a warranty or not. THIS IS THE WORST!!!
11/13/2008
Provided by YP.comSalesperson nice, but job knowledge woefully inadequate. Sloppy, rinky-dink process. Poor communications. No apologies for errors or missteps, just attitude. Person preparing contract 'forgot' substantial deposit when determining figures and thought it hilarious that I caught it. Good car, but not worth the aggro. Also, had brought along relative, who tried their 'ordering' process - only to have their 'locator' offer precisely what he had been told was NOT wanted.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Extra Phones
Fax: 585-742-3089
TollFree: 844-741-6197
TollFree: 844-287-5491
- Brands
- AC Delco
- Payment method
- amex, cash, debit, discover, master card, visa
- Other Links
- Other Emails
- Categories
- Used Car Dealers, Auto Repair & Service, Automobile Accessories, Automobile Parts & Supplies, New Car Dealers, Wholesale Used Car Dealers