Access Innovations Incorporated

Write a Review757-631-5333

company did provide an agreeable solution to our customer support issues in a professional manner.

They have horrible customer service!!! The new home I moved into had this security system installed already. When you call for sales or repairs they take your number to have a service tech call you back. The first two times I called they never returned my calls. Finally after my third irate phone call the tech called me back two hrs later. When we made the appointment for him to come he showed up over an hour late. Even though it was costly I switched to ADT...I don't want a company who can't call a customer back to be "monitoring" my safety.