Aldridge & Chambers

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CLOSED NOW - Opens at 8:00am

My experience with Aldridge and Chambers was, without a doubt, the most unsatisfactory, frustrating, unprofessional

and "guaranteed never to return" I have ever had in my 70+ years!!!

After holding my Lawn Tractor hostage for 2 days shy of 11 weeks (THAT IS ELEVEN!!!) , NUMEROUS calls by me for status and return date, and multiple "explanations" (and excuses), I finally had my tractor returned.

It was NOT well serviced! The belt now squeals when the blades are engaged! The lever to engage the blades is very difficult to release and operate! Neither of the headlights work, now; but they did work when the tractor was picked up to take to their shop!!

Obviously the tractor was not driven and blades engaged after their "2-bit" work for $312.00, or they would have called me to ascertain my interest in correcting the problems THEY should have identified while "tuning-up" the tractor!

What is a "tune-up" for?????

The business truly needs a more organized andeffective shop management program; a "Customer Service Program"---from the bottom up; and a Quality Control program!!

They could also use more mechanics; OR stop accepting work they cannot perform in a much more reasonable time!!

NEARLY 11 WEEKS!!!



Never again!!!