Cycle World

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this guys are garbage!!!rude and cocky little $#!+$....go somewhere else and DO NOT i repeat DO NOT DO BUSINESS WITH THIS GUYS FOR THE LOVE OF GOD!!!!

WHAT A COOL PLACE !!!!! I stopped in on saturday, the weather was real nice so they were very, very busy. It seemed as if thet were understaffed, but several of the salesman made sure to greet me and ask if I needed help. AT one point the owner even came out to help, they were not pushy they answered all my questions. I came in to look at a Honda 750 shadow they had in stock. I had did my reseach on this bike but never sat on one. The salesman pulled the Shadow out and show me all the other features. He ask what was important to me and base on my answers he offer to show me a few more models that may fit my needs better. They carry Honda, Yamaha, Kawasaki, and Suzuki. I looked at the Yamaha V-Star, the Suzuki C50T, and the Kawasaki Vulcan 900 LT. After the salesman went over all the specs and features on each I was able to choice the perfect motorcycle for me, the Kawasaki Vulcan900 LT. With the ... Show full review

Last October, I took my bike in to Cycle World to have the tires replaced and an annual tune up.



When I got the bike back, I noticed that bolts were a bit rounded and hex screws had burrs. Not a good sign of good wrenching. Once I got home, I looked closer and noticed that they had put a rear tire on my front wheel! I new that because the tire said "rear wheel use only" on the side wall. Not too good from a safety standpoint.....and not rocket science.



I brought the bike back and they replaced the tire. When I got the bike back, it had a large fresh scratch on the front fender. I pointed it out to the service guy and he said, well if you hang around, I can show it to the service manager, but I don't think there is anything we can do.....and they didn't do a thing. Not a biggie, I touched it up.



Last month while riding, I started to leak oil from the rocker panel on the rear cylinder. I took it to another shop (having vowed not to go back to Cycle World). It seems when I had the tune up done at Cycle World the bolt was stripped and over time, worked itself out a bit. Apparently, the Cycle World mechanic hadn't torqued the bolt and overtightened it causing it to strip.



So if you want good wrenching and want safe riding, look to another shop.

These people are rude and treat you like an idiot! I will never set foot in this establishment again!! And as for the review labeled 'Happy Customers' I have seen that review, word for word on several sites.. I would not put it past Cycle World to have reviewed themselves, as I have not yet seen any other good reviews on their business yet!!