Mattress Firm
1624 Hilltop West Shopping Ctr, Virginia Beach, VA 23451
Reviews
10/09/2014
Provided by YP.comI recently moved to the area and was in need of a new mattress. After a good bit of research, I decided to try this store as I had heard they provided good quality within a young professional's price range.
I was a bit confused about there being two different store locations within a mile radius of each other, but was told the company recently merged - so mystery solved there.
I was helped by Sarah, who as the manager repeatedly told me, was in training, but I would have never known. I felt she was knowledgeable and professional, and her being closer to my age made me feel more at ease and less pressured to purchase something significantly out of my price range. There was definitely a vibe of "used car salesman" that I had never known also applied to mattress stores (considering this was my first time buying one). I guess that must be pretty standard but seeing how I repeatedly said that price was my main buying factor, I did not need to hear all of the additional features and add-on items I could buy to make my mattress impervious to liquids, spills, dust mites, etc etc. I also declined the delivery fee, as it is a flat rate, and my new place is so close I could practically carry it out of the store. Sarah helped me try out different pillows and mattresses, and made the process enjoyable and not stressful. I ended up spending around $600 on a full size bed with the box spring and all fees, which was more than I walked in hoping to spend. However, they made me feel confident I had made a smart purchase for the fact the bed would last a long time and that I would be getting the best mattress for the way I sleep. So no complaints there. The financing process was a piece of cake, and all in all, I walked out of the store feeling like I had made a smart decision, especially knowing I can come back to the store with a comparable bed advertisement and they will match the price even after I have purchased.
08/30/2014
Provided by YPmobileRicardo was amazing I don't think anyone could have made the process any easier he helped me to feel completely at ease and I ended up with an amazing matress well within my budget. I recommend them to anyone.
08/29/2014
Provided by YPmobileWe needed a matress but we didnt think we cpuld afford it....we went in unsure and left with a whole bed set with a great pay plan no credit check and to top it off our salesman ricardo was so patient and sweet and he really did help us in every way!!!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 757-491-1539
TollFree: 877-384-2903
- Payment method
- amex, discover, cash, visa, master card, check, company card, debit, financing available, invoicing available
- Location
- Hilltop West Shopping Ctr
- Neighborhood
- Great Neck
- AKA
Mattress Firm Hilltop
- Other Links
https://www.mattressfirm.com/en-us/stores/va/virginia-beach/061007
http://stores.mattressfirm.com/va/virginiabeach/mattress-stores-virginia-beach-va-6464.html
- Categories
- Mattresses, Beds & Bedroom Sets, Furniture Stores