MSCO - Mechanical Service Company
805 Seahawk Circle, Virginia Beach, VA 23452
Reviews
03/07/2013
Provided by YP.comRecently my 3-1/2 year old unit went down so I called a new company because I have been dissatisfied with the company that installed...
I called MSCO!!! They scheduled my service call around my schedule. the technician diagnosed it as a bad board and made a temporary repair in order to keep us warm until they could get the part. Turns out the system that the other company installed was older then 3-1/2 years, the board was not available and the original company never registered the warranty. They sent out a consultant to discuss my options; he was very knowledgeable and and never pressured me. I opted to go with a new Trane system. MSCO installed the new package system and even made some minor repairs to my duct system!
To sum everything up... Everyone I talked to from the office personnel, the technician, the consultant and the installation crew were polite and professional. I could tell I was dealing with a company that knew that customer service is the most valuable asset.
03/07/2013
Provided by YP.comMore Business Info
Get Comfortable With Us!
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance, Equ
- Brands
- Trane
- Payment method
- amex, debit, mastercard, discover, visa
- Neighborhood
- Holland
- Accreditation
Trane Comfort Specialist
- Other Link
- Categories
- Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Ventilating Contractors