Nu Me Laser & Wellness Clinic

Write a Review757-961-0505

CLOSED NOW - Opens at 10:30am

Yikes! I think I just dodged a big one: called today regarding Groupon and to ask whether the laser they use is appropriate for skin that develops lesions after plucking. Person who picks up the phone had difficulty explaining and sounded like she’d just gotten out of bed, then after being made to wait and hearing stressed out women’s voices in the background bickering regarding scheduling, spoke to their aesthetician. Cutting, exasperated by a very basic question (some lasers can worsen hyperpigmentation so this is crucial to know before commiting to buying a package), and actually ended up hanging up on me. Avoid, especially since this isn’t the only review describing how these people treat customers.

I decided to try this salon as it was close to my house and the treatments looked good. I wanted a microdermabrasion which I have had before at other salons. I found a groupon and made an appointment. I really love dogs but seriously you walk into the salon and all you could smell is dog I should have walked back out at the time I just didn't think it smelled or felt like a salon. The woman at the reception desk had no customer service skills whatsoever she was not friendly and I did not really feel welcome, my thoughts on this place really started deteriorating and I kept saying run as fast as you can but it was an anniversary present from my husband. I was taken into the back room and requested an eyebrow wax which seemed ok the microdermabrasion lasted less that 30 minutes and was not like the other ones I have had, She just used water on my face and slapped on some cream at the end. I wasted 75.00 the woman was ok but talked too much. I left and went up to the desk and they said I didn't owe anything and I just wanted to get out of there because it was just a HORRIBLE PLACE. I realized I had not paid for my eyebrow wax but at that moment I didn't care because it was not worth the 75.00 they charged me for the Micro. The called and left a message saying I owed them $15.00 for the eyebrow wax. My husband said what did they do to your eyebrows she had missed a whole patch of hair that I had to shave. I may send them a check but from the experience I had I don't think I will. DO NOT GO TO THIS PLACE YOU WILL WASTE YOUR MONEY!

Do not go here. The service was bad starting with a phone call to the place. I received laser treatment and every time I went a different machine was used, sometimes stuff was put on prior, sometimes after, sometimes never. I was once called to come in earlier than my scheduled time (which was convenient for me) and when I got there I sat for 15 minutes listening to the 2 ladies conversation about their weekend. Neither woman bothered to say 'be right with you'. The laser results were horrible. Not even an ounce of change from before and after. My friend has gone here also and was just as dissatisfied. I would never return nor recommend this place to anyone.

I think the staff members at Nu Me are incredible. I was greeted by very friendly and professional women when I called to set up my appointments and when I met them in person. I have gone in twice for my b-12/lipo injections and have already set up my 3rd.

Very RUDE worker. Never went to a business and they did not treat customers with respect. As a business they are not professional by any means. All I am going to say, is if you want to spend your money and get treated like crap the option is yours.

I was completely dissatisfied with the treatment I received from this company, They were not capable of handling the amount of customers that purchased the Groupon for the B12 shots, I waited about an hour to get a shot, it was very rushed,Prior to me purchasing the Groupon for the b12 shots I asked questions to make sure I knew everything that was included well they did not give the correct information first of all and when I called to inquire about the person I spoke with Sandy was so rude, she talked over me and she never apologized, they really left a bad taste in my mouth and I will never use them again.

Do your homework before getting services done here. Dr injecting botox is not a plastic surgeon - the whole place is sketchy!