Pet-Go-Round of Pembroke
4554 Virginia Beach Blvd, Virginia Beach, VA 23462
Reviews
08/30/2011
Provided by YP.comIf I could give them a zero, I would. The staff is very nice, but my problem has nothing to do with customer service. I purchased two puppies, a bullmastif and a "golden retriever", two years ago from this place and the "golden retriever" is not pure bred and when I questioned it a few weeks after purchasing her they tried to tell me that the hair changes 5-6 times before she will be full grown and that they stood by the paperwork that claimed she was a golden. Needless to say, she is not. For the price of $1500.00 you would think that when we got in toulch with the ownership they would at least return a phone call, nope! Now the bullmastif is sick. We believe he has hip dysplasia. He was a $2600.00 dog. These people have really screwed us over, and of course we love them both and are going to do what is best for them. But I think that it is absolutely irresponsible that the ownership is not even willing to take any responsibility for this. They should be shut down. Next step BBB, and then channel ten. Shame on them!!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 757-499-2171
TollFree: 800-522-8503
- Payment method
- all major credit cards, amex, visa, discover, mastercard
- Location
- Pembroke Mall
- Other Link
- Category
- Pet Stores