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Adriana marie T.

01/13/2015

Provided by YP.com
Do not sign or give your credi...

Do not sign or give your credit card to Ultimate hot tans! They are taking money from my account..four times in one week! I did not authorize. Update...Christine the owner of Ultimate Hot Tans thinks that a verbal agreement is not valid and she had the right to debit my account for which I cancelled due to financial difficulties.She also thinks that she is right for doing so...What is right about taking money from someone who clearly expressed that there was no money in account and I had stopped using her facility as well..I CLEARLY EXPRESSED TO HER IN ENGLISH NOT TO DEBIT MY ACCOUNT EVER AGAIN..SHE HAS EXPRESSED TO ME THAT SHE HAS THE RIGHT TO DO SO AND BELIEVES A COURT WILL SIDE WITH HER. So bottom line...do not sign-up with anyone that wants to debit your account monthly for their services. It can cause a lot of problems with your finances and cost more in the long-run. I did not have a problem with the tanning aspect of the business just the BAD BUSINESS CONDUCT OF THE OWNER WHO OVER-DRAFTED MY ACCOUNT AND ENDED UP COSTING MORE THAN THE ORIGINAL PURCHASE. BTW...does she have a license to sell used clothes at a tanning facility? I mean, does she pay taxes on the items sold? Does the City of Virginia want their share? You bet ya!!

CW
Christine W.

12/18/2014

Provided by YP.com

I am the owner of Ultimate Hot Tans and want to clear up the bad review I received. First of all she did give me permission to take her $ off her card as she signed up for a 6 month tanning membership and when we had a problem with her card we sent her several postcards and finally heard from her 3 months later. I had allowed her to come in and make small payments on it every payday and I received 1 payment in March (that was 9 months ago). She still owed 4 months to fulfill her 6 month contract and that is what I finally got off her card and that is ALL that I charged her for--I could have charged her service charges for them NOT clearing every month but I didn't--so she should be happy. That is why I have a signed contract with each customer that wants to pay month to month that allows me to try the card until it goes through. So as long as you pay businesses for services that you sign up for there should be NO PROBLEMS! I just wanted to clear that up as I value my business and customers. I have been in the tanning business for 19 years now and if I did as she says to my customers I DONT think I would still be in business, I am sorry she feels I did something wrong but I clearly have a signed contract from her authorizing me to get paid for the 6 months of tanning services that she signed up for and that is ALL I did!!!

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Sun:
Neighborhood
Kempsville
Category
Tanning Salons
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