Chen, Kai-Lieh, MD

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CLOSED NOW - Opens at 8:00am

We're to begin?

I would have gave them 0 stars if I could. This place is so ran down and dingy it's frightening. Hopefully their health care is not the same quality as their appearance. They have patched holes that haven't been painted yet also have tape all over there cabinets and instruments?

On top of that I have been waiting in my room to see a doctor for over 2 hours and have no indication that I'm going to be seen soon so with all this extra time I decided to write this review.

As much money as the city of Visalia has for fixing the roads. They need to put some of the funds into this clinic since alot of people go this clinic and just because they all have medi-cal doesn't mean the service should be crappy. This has been the second time which my mom had to go through becauses the employees didn't bother calling her to let her know her appointment was cancel. I mean, they got 2 numbers on their database to make the call and let us know also there's answer machines too so I don't see the reason why there wasn't any message of her cancellation. The last time I went with my mom to her appointment the doctor was giving me a attitude because she forgot her medicine bottles to show him what medicines she is taking. They should have all those information in their database!!! Its not hard to have someone to enter it in the computer. I'll volunteer if I have to just so things like this wouldn't happen to anyone. Shoot! Even like today my mom packed up the medicine bottles and took it down to the clinic. To find out she wasn't going to see the doctor. Did I give anyone there a attitude? Nope, I didn't! Next time around I don't think I can be nice. They will sure hear it from me and it won't be pretty!