Kings Mortgage Svc
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3700 W Mineral King Ave, Visalia, CA 93291
3700 W Mineral King Ave, Visalia, CA 93291
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10/27/2012
Provided by YP.com01/13/2012
Provided by YP.comI would never recommend this company to anyone. All the people I dealt with were rude and seem to have a chip on their shoulder. I got a bad attitude from Katie, and her secretary and it was just an awful experience. It has left a bad flavor in my mouth and I hope no one has to deal with this sort of behavior from an unprofessional staff. I do apologize to those who had nothing to do with the transaction but 1 or 2 rotten apples, spoil the bunch.
I understand your frustration with the current housing market and apologize for any feelings of a 'bad attitude'. However, as previously stated, we cannot provide a Cash Out loan if your property has negative equity. It is not personally directed at you, it is just the rules we must abide by. We value customer service at KMSI and have used your review in our sensitivity training. We welcome the opportunity to speak with you if you so desire.
10/18/2011
Provided by YP.comVery rude receptionist, not helpful, gave attitude over the phone. Would not recommend at all. If possible seek services elsewhere!
Thank you for your feedback which, in part, led us to our decision to replace our Receptionist. We feel it is unacceptable for a client to be treated poorly and we apologize for her behavior. Please contact me if I can assist you in any way.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Construction Purchase Real Estate Refinance
- Brands
- fha
- Location
- Corner of Mineral King and Demaree
- Languages
- Spanish
- Other Link
- Categories
- Real Estate Loans, Loans, Mortgages