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Reviews

C
commmanager

09/26/2011

Provided by YP.com
This company is extremely unpr...

This company is extremely unprofessional and flat out ridiculous. The employee's themselves will tell you how horrible the Owner of the company is. Unfortunately for me, I hired them to do a gutter cleaning job at a condo complex before I knew how bad they were. The work was completed but I never received the final invoice. I finally emailed the company to get the final invoice and had the check approved, processed and cut within four days of the receipt of the final invoice. The check was signed and mailed to them. A few months later my assistant received a phone call from the Owner of the company who proceeded to scream at her and tell her that he was going to sue us and take us to small claims court for non-payment. He claimed he had been calling me for three weeks about the payment but I never returned his calls. My assistant researched it and found that the payment had been issued and mailed and called the Owner back to tell him so and left him a message stating that we would be happy to stop payment and re-issue a new check. We never heard back from the Owner but the very next business day I received a petition and order to go to small claims court. I never received notification from the company that the payment was not received. I have emails and phone logs to prove it. I never received a phone call or email from anyone at Condo Care regarding the missing payment. If I had been notified, I would have immeidately researched and issued a new check if necessary. The only call I received from Condo Care after the gutter cleaning job was finished was to ask if I had any other jobs for them to bid on. I will NEVER work with this company again.

claimed iconBusiness Response12/03/2011

This "property manager" is not telling the the truth about this situation. Our company does work for over 500 associations and has for many years. Yes we do make mistakes but there is no mistake here. We did a basic gutter cleaning job for one of this managers associations in Feb-March of 2011. We completed the work issued an invoice for approximately $2500-$3000. Over 90 days later we contacted the management company, and asked to be paid. Another month passed with no payment. I personally called and left a message for the manager "if I did not hear from her by the next Friday we would have no choice but to file a small claims suit against the association". She did not call and we therfore filed the suit. We got a call the next day telling us the "check was ready. I suspect this manager got into trouble with the board of directors for allowing the association to be sued and made up this story to cover her incompetence. If collecting money we are due after four months makes me a bad guy, I guess I am a bad guy. Call me if you would like to hear more, I am always available.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Brands
general
Neighborhood
Vista
Categories
Building Contractors-Commercial & Industrial, Construction Consultants
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