Sanders Home Services

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I have used Sanders Home Services for plumbing and electrical work in my home for years. I have always been satisfied with their professionalism and workmanship. Most recently, I received service from Randy Kenny for my hot water heater pilot light. Randy not only re-ignited the pilot light and checked the system, he also spent time explaining the re-ignition process and maintenance so that I can do it in the future. After all of that, he did not charge me for the emergency service call. You cannot get better service than that. Thanks Randy.

We were extremely pleased not only with the work performed but with his knowledge, professionalism, and positive attitude. Great job, Tom!

The sewer line had backed up a couple times. After contacting some other companies, Randy K. promptly arrived the next morning to diagnose the issue with a video examination from the first floor bathroom to the street. I needed a cleanout tee installed at the street curb and jet cleanout of the entire line to remove scale and corrosion from the iron pipe. Randy K. wrote up a detailed and thorough estimate of the work to be done. This included a separate estimate to replace a tall 40 gallon hot water heater. Costs were reasonable and he offered to get most of the work done that day. I was so impressed with his knowledge that I immediately hired them. A whole crew from Sanders arrived within the hour with backhoe and hotwater heater, etc. They took care of getting permits and the location of underground pipes immediately! The cleanout was installed flush with the soil!! The hot water heater was installed by another plumber Geordan P. with new 4" venting (for code) and better copper and steel gas connections with shutoffs in a very restricted space. The copper connects were perfectly sweated. The gas line was perfectly aligned and new valve installed. Everything was in working condition by the end of the day. Randy K. and Joe H. completed the sewer line jetting the next morning. It took about 4 hours because of the condition of the line. I was able to inspect the progress with his video inspections to verify the line was completely cleared. These techinicians are very professional and left the home in very clean condition.

Randy K was great. He was courteous explained everything he was doing and got the job done no problem whatsoever. Just want to say thank you very much for all your help, and I hope we never have anymore problems again but if we do we will definitely continue to use Sanders Home Services. Thank you !!

I have been mostly satisfied with the employees from Sanders, but I think they are TOO expensive. I have had a couple of issues, but a manager at Sanders has resolved the problem. For example, it cost $237 to install new bolts and flapper in toilet tank. Also, it cost $187 to install Moen Posi Temp cartridge in bathtub faucet and I supplied the part. TOO EXPENSIVE!! I would give the company 4 stars, but their charges caused me to give them 3 stars.