Discount Vacuum & Appliance

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BUYER BEWARE: DECEPTIVE PRACTICES

I bought a microwave from them recently. Unboxed it. Found a sheet inside the box stating it was refurbished

I neither asked for or was told I was buying anything other than a new microwave. There was NO sign indicating it was refurbished.

When I called them, the person I spoke with had the "I could care less." attitude.

Seems as though no one can be trusted thes days. .In the future when buying my "granny drawers" at WalMart, I'll be sure to ask if they're refurbished.

Purchased a "refurbished" washer. During the sales pitch, I was assured that all used appliances undergo testing and repair and will be in good working condition. Within five minutes of my first wash cycle, the washer began to leak water. There was half a gallon of water soaking through my wood floors. A leak of that magnitude would have been easily detected if the machine was actually tested for functionality. I have a unique circumstance which makes it hard for me to take it back. Upon calling the company, they refused to offer any kind of resolution (other than bring the heavy machine back 200 miles to be looked at) to ease the pain of having to spend an additional $200 to repair the washer myself. A professional service company revealed the water pump was leaking and the rust stains on the water pump suggested the leak began at least five months ago. I received a "care- less" attitude over the phone with the owner accompanied with "ma'am" to distract you from the total rip off.

I have bought many appliances and vacuums here, enough to furnish 2 completes homes and offices. I have shopped elsewhere in town, and they always beat competitors prices. Love the service also. thanks

Do not use this place! They deinstalled my appliance. Ordered parts..did not discuss price with me..repaired without my consent. Kept my appliance for 6 weeks. The person who answers the phone whom I assume is the owner is incredibly rude. i will be turning them in to the BBB. I would rate them with the worst customer service I have ever encountered.

Parts pricing is ridiculous. Bought part on line for $2.75 with no tax and free delivery and they wanted $16.18 plus tax. Have to wait 3 day for delivery but so what.

Best place to do business. Ask for Rob and you will get a great service and education about the product your looking for. Great service is what I got when I purchased my refrigerator.