A&B Family Appliance Store
446 Main St, Wakefield, RI 02879
Reviews
09/13/2015
Provided by YP.comI would give less if possible! Very poor customer service. Never showed up for appointment - never called. When I called them I was told they would find out what happened and call me back in 5 min. I waited 3 hours and called them back. They were still "finding out what happened". Never called me back and then had another company call me to set up appt for $20 more. I called and spoke with Jim who really had no reason or excuse other than "we're a small company and sometimes mistakes happen". When I asked about the other company being $20 more (because they were a technician and would be better? Then why did they convince me earlier to have their guy go out for less $) I would have thought they would at least discount the $20 but no! Nothing to offset my time I waited for them to show up or the time spent and lack of follow through yesterday with calls! I tried to give "local, small company" my business but they need to learn about customer service if they are going to stay in business!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Phone: 401-284-9773
- Brands
- dishwashers, microwaves, refrigerators
- Payment method
- all major credit cards
- Other Link
- Categories
- Major Appliances, Major Appliance Refinishing & Repair
- Other Information
Parking: Street, Free