Tri County Hearth and Patio Center
2475 Old Washington Rd, Waldorf, MD 20601
Reviews
11/28/2014
Provided by YP.comPurchased fireplace insert on 11/22/2014.
Thirty minutes after they installed, the fan began to malfunction. Called the office and was told to leave a message for the office, given that it was close to closing time . Left message and got a return call on Wednesday, four (4) days later. Fan still not working properly. Called Friday 11/28/2014, got poor customer service again. Got return call, told that Tech. will be out here on 11/29/2014 Saturday. 7 Seven days later.
The Customer Service and Management Service is poor and I would not recommend them to a dog.
Ms. Thomas
Leonardtown, Md.
More Business Info
Come experience the best and you will know why we have been doing this for 30years
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: - Extra Phones
Fax: 301-932-7972
Phone: 301-843-1491
- Services/Products
- Accessories Decorative Accents Financing Available Sales Screens Stoves
- Brands
- Avalon, Big Green Egg, Hearthstone, Jotul, Lopi, Majestic, Monessen
- Payment method
- all major credit cards
- Accreditation
BBB (Better Business Bureau)
HPBA (Hearth, Patio, and Barbecue Association)
SMWL (Southern Maryland's Women's League)
NBBQ (National Barbecue Association)
- Associations
- CSIA (Chimney Safety Institute of America) - Certified SweepsNCSG (National Chimney Sweep Guild)
- Other Link
- Categories
- Heating Stoves, Barbecue Grills & Supplies, Fireplace Equipment, Patio & Outdoor Furniture, Stoves-Wood, Coal, Pellet, Etc-Retail
- Other Information
Parking: Private, Free