Southland Dental Care

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This is what Happened During MY Experience While Seeing Darren Sholar, at Southland Dental Care in Wallace, NC:::



The Dentist- Darren Sholar suggested that we extract 2 of my teeth, on a Wed. Then, I had NEVER EVER EXPERIENCED PAIN LIKE THAT EVER - short from giving Birth - yeah, right up there above Kidney Stones.. And I have had ALL my Wisdom teeth removed! – The Dentist/Sholar also used utensils that I have never seen before, and I have worked in a Dentist office!!! I had a second Appt today (Tuesday). and as soon as I walked in I told the nurse/dental assistant That I was in a severe amount of pain, and did not think that I could go through with anymore work being done without having something to take home for pain. She then, said, something along the lines, of I doubt it,(in a very snappy tone) but let me go talk to your Dentist. She came back, not even 2 mins later and said there would be NO PAIN MEDICATION GIVEN and if I was still in that much pain, - per the Dentist, and I didn’t feel like I could handle anymore work at this time, I could reschedule my appointment. --DURING THIS TIME DARREN SHOLAR DID NOT LOOK INSIDE MY MOUTH ONCE, OR EVEN ASK ME ABOUT THE PAIN- I NEVER EVEN SAW HIM!

I went up to front desk, got my co-pay back - Did not make another appointment, because who in their right mind, would want to see a dentist again, who didn't even care enough about his patient, to ask some questions about the pain, and take a look.

I then, was still in extreme pain and Visited Chrystal Rooks DDS, PA in Pink Hill. They had a full schedule but still made time to see me anyways. Come to find out, I have an infection where one of the teeth were, AND DRY SOCKET in both of them. Which, as I have come to learn, CAUSES EXTREME PAIN. Pain like I described to the nurse/assistant in Darren Sholar’s office.

She (Rooks) then packed each hole, as I will have to do for the next 3 days and her Medical opinion was that, yes, I did in fact, need something FOR PAIN.



I was amazed at the lack of Customer Service, concern by the doctor and staff, and even more insulted once realizing he must have thought I was just there for pain pills. It was rude, extremely Judgmental and UNPROFESSIONAL for Darren Sholar to deny me anything for pain, AFTER extracting two of my teeth almost a week prior to this appointment, without so much as looking into my mouth, or speaking to me either. I WILL NEVER RETURN! And Strongly suggest others take this into consideration before making their next Dental Appointment!

GO TO Pink Hill Family Dentistry with Chrystal T Rooks DDS, PA.... GREAT STAFF, ALL OF THEM WERE FRIENDLY! Especially Angel Thompson And Chrystal Rooks- They knew I was in severe pain, and make the process as quick and easy as possible!

Dr. Sholar and Dr. kennedy are very caring dentist. They always the welfare of their patients first.