Bowlero

Write a Review203-295-0670

CLOSED NOW - Opens at 12:00pm

My family and I went there to enjoy a nice day of fun and bowling. We had several issues with the lane we were assigned - the machine broke down, the scoring system didn't work correctly and my bowling ball became chipped and gauged. I went to the desk area to speak to someone about the constant issues we were having and to see what could be done. The woman behind the desk, who I think is one of the owners, immediately became nasty and defensive and started insulting me and my family (including my handicapped son). I have never been treated so badly in my life or seen someone become so nasty. I really was shocked. In the end we left. What was supposed to be an enjoyable experience was ruined by the rudeness of the employees at this place. I hope no one else makes the same mistake of patronizing this establishment.

We went to try out the new place and the lanes and facility was very unkempt. It looks like they spent money to clean it up initially but are not keeping up with it. There was also an issue with the pin machine on our lane and we went to tell the employees at the desk. They seem very rude and bothered by us even telling them something was wrong with the lane. For $4 a string you think they would have better customer service! My friends and I will bowl somewhere else.