Executive Kia
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1164 N Colony Rd, Wallingford, CT 06492
1164 N Colony Rd, Wallingford, CT 06492
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07/14/2012
Provided by YP.comI stoped by Executive Kia today to take a look at a 2005 G35. I was asked by the sales person if I was seriously interested in it. I told them that I was't 100% commited of buying the car but wanted to take it for a test drive. She replied that if I wasn't serious about this car then there was no point in letting me test driving it. I told her that I wasn't ready to make a decision and that perhaps a test drive could change my mind. She then agreed for the test drive and invited me inside to take some of my info. After about 5 minutes of waiting, I believe, it was one of the managers who declined my request, at which point I turned right around a left. I then drove down the road to other used car places where I met courteous people, received great customer service and test drove G35s.
On behalf of everyone at Executive Kia, I would like to extend my sincerest apologies for the experience you had with our dealership. We strive to provide great service, and I'm sorry to hear that we fell short of our usual standards during your visit. I will definitely discuss this with our entire staff to remind everyone of our high standards. Also, if you are available at any point during the day, I would like to speak to you about this in further detail. Best, John Gogliettino | General Manager | [email protected]
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun Closed - Extra Phones
Fax: 203-949-1267
- Brands
- Kia Motors
- Payment method
- visa, master card, amex, discover, check, diners club, all major credit cards, carte blanche, company card, financing available, jcb
- Other Link
- Categories
- Automobile Parts & Supplies, Auto Repair & Service, Automobile Body Repairing & Painting, New Car Dealers, Used Car Dealers
- Other Information
Parking: Free
Wheelchair Accessible: Yes