Phil Mastroianni Tree and Landscape
17 Fountain St, Waltham, MA 02453
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08/29/2014
Provided by YP.comThey built a field stone retaining wall, placed granite steps, re-graded our yard and planted trees, shrubs, ground cover and grass. They also installed a sprinkler system. Overall they did a very good job. Their stone mason did a beautiful job on the low retaining wall. They were very professional and did the work on schedule. They did the work for the amount quoted. We had some plants die during the first winter and they replaced them, with not arguments. The owner and site person were very nice to work with.
08/29/2014
Provided by YP.comI do not know where to even start!! In fact i have been procrastinating writing up my praises because I did not know when I'd have enough time to cover every detail! From start to finish, I could not be happier. The scope of the project was enormous and through out, everyone from the senior managers/owners to the young apprentices were totally focused on my pleasure sometimes minute by minute as each brick was laid ! I had a small garden completely removed. They started by digging up all of my plants shrubs etc which had become quite a collection over 14 years. They burlaped everything for re-use in the new garden, or relocation to another part of the side yards. Then they jack hammered out ancient cement walks and patio. Then, using heavy equipment dug down 4 feet to create a fresh start for the new garden. From that point, they poured new footing for the new terrace and laid out brick walkways using 'hard pack' I will admit that I am rather picky and wanted a unique yet architecturally consistent look to go with my 110 year greek revival home that I have been restoring since 1998. The team was amazing with respect to their patience for the details. They brought several samples of bricks, new and antique as well as 2 kinds of cobblestones for the edgers. Since the scope of work covered so many different trades, there were 3 teams here, The arborists removing scrappy Norway Maples, the masonry team and then the landscape team. at the end of each day they left my property in neat 'broom clean' condition!! Even the 'mess' was attractive! The garden came out better than I could have possibly dreamed. Not only do my neighbors stop and stare .. people walking by from the connecting street walk up to see it!! It's a joy to behold!
12/19/2011
Provided by YP.comPaul Biama was the salesperson and was extremely knowledgeable and professional when providing an estimate for the tree removals and pruning at my home. The men who performed the work seemed very responsible and performed all of the tasks without any problems or delays. The yard was left in a tidy manner and the foreman of the crew notified me that they were done and asked if we were happy with how things looked. I highly recommend Phil Mastroianni Tree and Landscape for tree removals and plan to use them again for other landscaping.
09/08/2010
Provided by YP.comPhil Mastroianni Corp in Moody Street, Waltham is the worst contractor I have ever dealt with. The quality of work was poor and well below expectations or price. The withholding of $500 for work I had to perform resulted in a threat of lawyers - lame. Don't ever think about using Phil for anything, or if you do, write every last detail in your contract or you'll get sloppy workmanship.
Mr. Beattie requested our company to provide him with a design for a new patio. After comparing our patio design to that of another contractor he went ahead with our company. There were certain tasks that Mr. Beattie wanted performed (a new granite front step) but did not want to pay the full price because in his opinion the prices were too high. We explained that carried in the prices were amounts to perform significant repairs to the existing landscape for certain tasks such as the granite step in the front yard, due to the use of equipment in certain area's of his yard already landscaped. Thinking he knew more than us on how much his yard would be damaged, he requested a reduced price that would not account for damages to his lawn during construction, claiming he would be responsible. About two weeks later, upon completion, he was happy with the work, but then demanded for us to fix the lawn or he would withhold $500. On a yearly basis we perform between 15-20 new landscape constructions such as Mr. Beatties, and this is the first time we've ever received a complaint such as this or been treated in this manner. We didn't receive any complaints from Mr. Beattie until when we requested for him to make his final payment for which he on his own rite decided he could hold $500 for the repair of his lawn that we had clearly told him would be damaged before the work began. Up until that point he had acted cordially and we assumed he was a happy customer because we had no reason to expect otherwise. Between the design work and significantly reduced prices to help Mr. Beattie and his wife achieve their landscape goals, we attempted at great lengths to make them happy customers by performing quality work at a very good value. In hindsight we believe this was a case where the entire project was financially more than they were willing or able to commit to, and they took their frustration at this out on us by expecting more and more work to be completed for free and then even unfairly speaking poorly of us on this review. As an employer of 35 individuals and many hundreds of customers each year we place strong emphasis on integrity and doing the right thing, and it does make us upset to come across people like Mr. Beattie who have lower standards when it comes to treating people fairly.
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Serving Greater Boston Since 1976
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