Cathy's Best Value Appliance

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CLOSED NOW - Opens at 9:30am

I have been buying from Cathy's for 10 years now and their service which I've needed once is top notch and their products are better than new in my. [email protected]

If you ever need repairs the person you have to talk to is the most rude individual I have ever had the displeasure of speaking with. I purchased a gas stove from them April 2014. I called in less than a month to complain about one of the igniters going out on the stove top. They sent someone out that was fixed right away. In February of 2015 I called again because my oven would not go higher than 250. They sent someone out who changed the ignition for the oven. He did not stay long enough to see if the oven would heat up. With that fix the oven went up to 350. I called back again and they came back out today saying that they corrected the problem and the oven is going to be 10 degrees off. The lady who went by the name of Cathy said that was acceptable and I was just being picky. I will never purchase anything from this company again. Customer service sucks and I recommend if you value your money not to shop here either. They want you to purchase items there but once they get close to warranty going out they no longer care. Cathy needs to retire and have her daughter take over repairs if she doesn't know how to talk to customers. I have no I idea how they stay in business with that type of unprofessional demeanor.

A sad excuse for a business. Purchased two things from them and no problems. Our third item however a washer kept breaking. The third time a man came out we took a look behind him and seen the wiring was bad in the machine. We told them but he hit it added a zip tie and left. 2 weeks later and surprise not working again. The two "ladies" who answer the phone are rude and try to make it seem like it's your fault. Their current attempt was to make us send our receipt as if we didn't have it. Surprise we do! Still going through this so called warranty war now. Sadly both my husband and know how to fix it but won't because it's the principal. Don't offer a warranty if you don't want to abide by it! So fed up with this place and will never buy anything from here again. Save your money and shop elsewhere!

call the number or go 5129 E. 8mile

nice and reliable appliances for low prices. fast delivery and a free warranty