Gahring Optical
200 Liberty St Ste 10, Warren, PA 16365
Reviews
05/20/2016
Provided by YP.comHORRIFIC. The owner..Mr Andrews was called by myself as I first needed to report that I was in the business the day before and his secretary showed aggression to myself and my daughter. I purchased glasses for my son and less then a year later the coating was coming off the lens and they were severely scratched. The frame was broke in 2 places. The secretary aggressively told him "we don't do anything about scratches, everyone's glasses scratch". She also showed aggression. To him as he had to wait for her to finish her cigarette break outside. Horrific customer service. Today I call and the owner..mr. Andrews literally hollered ignorance at me saying "this is how we will handle this" and I could not get a word in because he literally would not stop. He continued to raise his voice so loud I hung up. His secretary was witnessed by my daughter yesterday showing aggression and arguing "I am allowed to have a break"! Horrific business and service. Over $300 spent for cheap glasses!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 814-726-2955
- Brands
- contact lenses
- Payment method
- visa, master card
- Location
- Y
- Other Link
- Social Links
- Categories
- Eyeglasses, Contact Lenses, Optical Goods, Opticians