Earthborne Equipment Inc

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Do not do business here. I have had the displeasure of dealing with Rick and Doug now for 12 years. I have many stories to share. Every day I will post a new one. Today’s story…. First time I did business with Doug and Rick. I decided to trade in my Case 580 backhoe for a new JCB 8025 excavator. After some negotiations we came to an agreement for the machine and a new trailer. The trailer however did not have the entry ramps that I needed. Rick quickly explained that it would not be a problem. He said “I have a new trailer that is the same as this coming from the manufacture next week. It has the ramps that you desire on it. When it comes in we will swap the ramps AT NO COST TO YOU. In fact I will not have to pay for shipping because it will already be coming.” I said “Are you sure… no cost to me.” He said “no ...No cost to you. It is all the same to me. I won’t cost me a dime and if it will make the deal happen today then that is ok with me.” OK I say. Just right it down here on our contract. And so he did.

Next week came and so did the new trailer. I got a call from Rick come get the ramps we will even put them on for you. Cool I said. And so I did. I was very happy… Until the next week when I got a bill for $700. Well there must be some mistake. Nope here Rick would not talk to me. Now Doug his son took over the ramp situation. He attempted to tell me how I had to pay for shipping. I showed him the contract we had. He said “well no that is not right my dad was confused I can’t just give them to you I will take them off if you don’t want to pay.” By The Way if you don’t want them I will have to charge you to have them taken off.” I’m sorry what what what. This cannot be. This is fraud. ‘No that is not it.” Said Doug. “Well the best I can do is split the cost with you.” Or I will be forced to take the off and charge you $300 for installation anyway.

Well stupid me … for the sake of not arguing with this person for the next 12 years caved… Well little did I know this was going to be a regular practice with Doug and Rick.

Tomorrow I will tell the story of how this same 8025 after just a few months of use sat in his service lot for 6 months for a warrantee issue and was never looked at.