DTLR
1060 Brentwood Rd NE, Washington, DC 20018
Reviews
03/05/2016
Provided by YP.comI went to the store to return a pair of shoes that I brought for my son. The manager, " mike" literally called me a liar to my face!!! He claimed the shoes were worn, my son tried them on, said they hurt hos feet so we wanted to exchange for a larger pair. This guy laughed at me when i asked for the District managers number. I have never been so disappointed in customer svc before. I cant believe that DTLR would have a LOOSER like " Mike" as a manager. This is the for DTLR or ANY business. worst store ever and no one should give their $$ to a company that does not value their customers. MIKE is a poor representative for any business!!!!
More Business Info
- Hours
- Regular Hours
- Extra Phones
Fax: 202-269-0793
TollFree: 844-788-4552
- Payment method
- discover, master card, visa, amex, debit, cash, paypal, check
- Neighborhoods
- Brentwood - Langdon, Northeast Washington, Brentwood
- AKA
DTLR, Inc
- Other Link
https://locations.dtlr.com/dc/washington/rhode-island-place.html
- Other Email
- Categories
- Shoe Stores, Hat Shops, Men's Clothing, Sportswear