Quick Fix Computers

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-dishonest about necessary repairs

-tacking on phony additional charges

-very unprofessional

-blatant overcharging

-poor communication



Do not trust this guy.



My laptop would not turn on after powering down so I brought it to Quick Fix (which is a guy who works out of his town house apt in Columbia Heights). He met me in the hallway and didn't bring me into his apt/office, which was not very professional. I suspected my charger might be broken and the guy told me he would first check for that and discount the diagnostic $70 cost if such was the problem.



The next day he called me informing me that I would need new parts and labor for a total of $250+ dollars not including the $70 for diagnostics. He also informed that I might need a new motherboard but wasn't sure yet (very expensive).



I decided to take my laptop to another company and just pay the $70 for the diagnostic.



It turns out my charger (and only my charger) was broken which would cost $25 bucks to replace. Quick Fix tried to scam me out of a couple hundred dollars, plus whatever else he planned on doing.



If you bring him your computer plan on being overcharged to have things "fixed" that were never broken. Also he takes 24-72 hours to respond to emails. I assume I am not the first person he has tried to pull this on and probably not the last. Beware.