Budd Baer Mazda Service Center

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CLOSED NOW - Opens at 8:00am

Went and bought a 2008 Grand Dodge Caravan. Told us it was given a clean bill of health. Their mechanics must be blind. On the way home it was raining, I was following my husband, he went to use the rear wiper and it fell down trying to wipe rain off the licence plate. Called them about it, they said they'd fix it. Second time we drove it, two days later, the back brakes were smoking and hot to the touch. We called them up and they said it is most likely a ROCK stuck some where. They said to bring it out, we told them there was no way it was safe to drive. They said they wouldn't cover the cost of a tow. Took it to our mechanic to check if it was safe to drive. He said it look like it had been standing in water; it was all crusted underneath. It needed both back calipers rebuild. It also needed new brake rotors and ceramics on all 4 tires! Needless to say we let our mechanic fix it. How could you trust someone when they missed so much in the first place? Emailed the company on Wednesday and have heard nothing back. Not even a gee we're sorry; but there isn't anything we can do, blow off email. An honorable company would admit their mistake and cover the cost. I would never trust Budd Baer ever again. Spread the word folks. The company is crap.