EECU Credit Union

Write a Review817-882-0425

CLOSED NOW - Opens at 9:00am

I've been an EECU member for almost 8 years now and they will not finance me a $3,000 loan to purchase a motorcycle because my credit insufficent; I have a decent score of about a 760 and I am 22 years old. Take a minute to realize that a $3000 with a $500 down payment is ROUGHLY $40 a month, with about a 8% interest (7.9 is their minimum on motorcycles) over 48 months. I really do not want to pay out of pocket for one, thus being the reason I went to my credit union. They also told me I do not have enough open credit either. What? I have an EECU credit card, my chase card, a gasoline card, and an auto loan for $10,500 in my name with a 2.9% Apr. Yet they're telling me they don't want to open another line of credit for me. No wonder you don't see many of these credit unions. So unless you have a 900 credit score, good luck with anything from these jokers.

EECU is very friendly and efficient with the way they do business. They bank like a bank should by looking at your needs and helping you. They also have some nice security features to help prevent personal ID theft. If you like personalized service and not just being another number I highly recommend them!

My experience with this credit union was the worst I've had with any financial institution. The staff was rude, blatantly confrontational and exuded such disdain for their jobs that the air was stifling. There seems to be no recognition of the importance of customer service - particularly when it involves a new/potential member looking to deposit their money. The spirit of the mission of the organization is lacking as these cliquish "Stepford ex-wives" breathe a sigh of relief when they manage to "wave away" a customer and "pawn" them off onto an (equally disgruntled) colleague. No one is helpful and willing to answer questions or direct customers to the proper location, leaving you wandering and confused - wondering why you're even considering giving this institution your business. And in typical "this is only my job I don't care if you leave because that means I'll have less work to do" fashion of an unhappy employee, there is no attempt to reconcile or rectify the hostile environment created.



It was a very uncomfortable and disturbing experience, and this branch gives EECU a very poor reputation in the community.