Universal TV & VCR Repair
1032 W Huron St, Waterford, MI 48328
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12/24/2013
Provided by YPmobilego my t_v in and espected am estimate in 4 to 5 days. 2 weeks later I called to find out no one has looked at it.
2 day's later the estimate 450 on a 375 tv.
Are you joking. Now I'm stuck with 80 estimate.
Don't go here.
10/29/2011
Provided by YP.comThese guys don't give up. Their years of experience told them that my problem was a loose connection on a circuit board, but with hundreds of connections it was like a needle in a haystack. They resoldered suspect connections and re-tested. Even when it seemed to be better, they were not satisfied because it wasn't totally right. They stayed with problem and did find that needle in the haystack and my TV has never looked better! When others would have thrown expensive parts at the problem, they charged a very reasonable labor only price. Thanks Universal.
10/26/2011
Provided by YP.comThank you Universal TV for a great job fixing my TV! After calling around a few places you guys were the most reasonable as far as pricing for diagnosing the problem and the total cost. And your turnaround time of 24 hours was spectacular and much apprciated!!!
Was happy to help, please let us know if we can help you again. Thanks for being a great customer. Best regards, Keith
10/05/2011
Provided by YP.comI would like to thank Universal TV for doing at great job, I took my 3 year old Samsung LCD TV to a shop in Madison Heights and they gave me a estimate of just over $480.00, I did not want to pay that kind of money to have this TV repaired. A freind of mine told me about Universal TV so I call them and spoke with JR, what a nice guy, I took the TV in to get it check out, 3 days later I got a call with a estimate of $310.00 so I had them fix and it looks and runs great.
Thanks again for a great job, George
Hi George, thank you for letting us repair your TV and the nice review, you know we give a great wannanty and will back up your repair because we care, Just let me know if I can help you again. Best regards, Keith
09/24/2011
Provided by YP.comWhen you need a T.V. fixed you should take it to Universal T.V. because they do what they say and say what they do. I took my new 55" T.V to Universal because the picture would go black all of a sudden. They quoted me a price and said the inspection fee would be applied to the repair total, which I thought was totally fare. They did tell me that if parts are needed that it may take a while because everything comes from overseas. The parts did take a week and one half but the T.V. works fine. I would go back again and I would recommend them to a friend. They're good people. Chuckman!
Thank you for the nice reply, we do care and will do our best to take care of all our customers, we would love to have you back again. Best regards, Keith
04/06/2011
Provided by YP.comI HAD 42 PLASMA TV DROP OFF AND THEY SAID IT WOULD ONLY BE 2 DAY TO TAKE A LOOK AT IT!!! A WEEK LATER I HAD TO CALL TO SEE WHAT WAS GOING ON AND THEY THEN SAID IT WAS 600 TO FIX MY TV (350 FOR PARTS AND 200 FOR LABOR) ,SO I WENT HOME LOOK UP THE PART THAT THEY WANTED TO CHARGE ME 350 FOR, AND IT WAS ONLY 100 WITH A 250 CORE CHARGE!!!! THEY WAS GOING TO KEEP MY CORE MONEY!!! WHAT A JOKE OF A TV REPAIR CENTER!! WATCH GOING HERE THEY WILL TAKE YOUR MONEY !!!!!!!!!!!
When we gave this customer a estimate on his tv the part did cost the amount we gave him and had no core fee, I have sent this customer the part form we get from the part co. that shows him my cost on his part. Some times people can find parts on the internet at a lower cost, sometimes they are pulled from used tv's and we can't take a chance as we do give a great warranty. All customer can call me if they have any concerns, that way I can help them before the TV leaves our shop. Thanks, Keith (President)
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Brands
- dish network, hitachi, jvc, microwaves, mitsubishi
- Neighborhood
- Waterford
- Categories
- Television & Radio-Service & Repair, Major Appliance Refinishing & Repair, Small Appliance Repair