Red Dot Storage

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If I could give them less than 1 star, I would.
This place is TERRIBLE! Do not waste your time or money!
After having 2 units for over two years, my 70-year-old mother discovered there were many leaks in both units, as well as infestation and rodent damage. ALL of her belongings were wet and covered in mold and urine. Thousands of dollars were paid to secure these items. Over 5k to be more accurate.
Many neighboring units are in the same predicament, having had their items ruined by water damage and added that Red Dot was aware of the leaks months ago and took no action.
There is no office on site and no one to discuss any concerns with. When I was finally able to get someone on the phone to explain what had been going on, they advised the owner was vacationing in Jamaica and that I could get an appointment to meet with a maintenance person. He never showed up for the appointment and left my elderly mother standing in the parking lot. There was no follow-up. I called and the appointment was rescheduled for 10/11 at 11am and again, no one showed up. We were left without answers and management is unresponsive to any requests for assistance.
When you call and ask for a supervisor or manager, they tell you they are not allowed to give out this information.

Moral of the story : Paid over 5k, all my stuff was ruined and other than suing the business, there is no recourse.

Red Dot Erie is a complete and total SCAM!