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Reviews

10/09/2014

VERY CLEAN STORE

GREAT LOOKING STORE VERY CLEAN AND NICE GUYS TO HELP

05/19/2014

Best of the best!

I agree with Cory's review! Black Hawk Rental is top notch! Cost of renting is a LOT cheaper than having to purchase and maintain the equipment, especially if your only going to need it once! I've been to United Rental and their damage waiver is 14%!

05/19/2014

BEST SERVICE AND PRICE.

After hours of shopping around I ended up at Black Hawk Rental in Waterloo. I was greeted at the door by a very helpful staff. Not only did I rent some equipment but have returned for service on my older mower. There prices are fair and staff is friendly and knowledgeable. As for the previous comment my rental contract clearly offers the ability to decline the damage waiver but by reading his story if he that up tight I would be more than happy to loan him 70 cents. Thank you Black Hawk Rental

05/19/2014

Shady added-fee practices

I went to BR on Saturday and rented an appliance cart for $10; the total came to $11.40, it should have been $10.70 (with 7% taxes)...BUT, they charge another $0.70 for a DAMAGE WAIVER!!! 1. You have no choice, THEY CHARGE YOU FOR IT WHETHER YOU WANT IT OR NOT2. The VALUE of the waiver? Up to $0.70 toward any damage!!!This is a PURE RIP-OFF!! I have done business with BR for many years - but this RIP-OFF is enough to cause me to do business elsewhere any time possible!!THIS ISN'T a damage waiver - it's a 7% FEE added simply to improve BRs bottom line!BR: Get rid of the damage waiver, raise your prices 7%, and we'll all be good...OR,Leave the damage waiver in place, AND I WILL LOOK ELSEWHERE TO DO BUSINESS, AND I WILL TELL EVERYONE I KNOW THEY SHOULD QUIT DOING BIZ WITH YOU DUE TO YOUR RIP-OFF PRACTICES!!!!!!!!!!!!!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Brands
Aluma
Payment method
all major credit cards
Neighborhood
Downtown Waterloo
Category
Trailer Renting & Leasing
Other Information

Wheelchair Accessible: Yes

Parking: Street, Free

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