Elite Mobile
2060 Crossroads Blvd, Waterloo, IA 50702
Reviews
11/04/2016
Provided by YP.comThis place is great. Especially if you want to get a new but used phone, get home with it and think about how easy that was, get it activated, then wake up the next day and have your iPhone Flash the blue screen of death for like 6 hours , while wasting all that time on the phone with Apple, but no fix .
It gets better:
That same day you drive 60 miles to take the broken phone back, thinking that it's just a coinsedense and you'll be able to make the next one work , (silly assumption on my part I guess). You arrive and the service is terrible, the worker is complaining about how she was supposed to get off of work 5 minutes ago, doesn't help you whatsoever, complains when you ask to see a certain phone, rolled eyes when you ask a question, and doesn't know a damn thing about the products she's selling ..
Then finally you will pick out a phone that you fall in love with, you will think that it was just a one time thing (high hopes?), you trust them when they lie to you , and get home and try to activate it, then BAM. your carrier will tell you that the phone is not unlocked and it still connected with someone else's account and that there's no way you can activate it.....
I drove over 200 miles for this to happen , then I call to talk to manager, no one would answer for an hour. When I did talk to someone, that could have cared less, (who was unhelpful and uneducated and useless to me for 1 minute), I dropped the call and lost connection to wifi, (because I was using an App on my "basically new phone") and guess what? No answer from me now..
They must not like being called out on their B. S.
Don't trust them .
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Payment method
- master card, visa
- Location
- Crossroads Mall
- Categories
- Mobile Device Repair, Cellular Telephone Service, Consumer Electronics