Firestone Complete Auto Care
517 W 4th St, Waterloo, IA 50701
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Reviews
01/17/2012
Provided by YP.comHaving dealt with Firestone in the Quad Cities for many years, we felt confident having our daughter's car towed here when her brand new alternator died. We had a warranty on the alternator so we purchased a new one and were going to pay Firestone in Waterloo to install it. They wanted no part of this. They wanted us to purchase a brand new alternator from them. Maybe this is the norm, but we found another garage to take care of our wishes, no questions asked, and only cost us $105 in labor. We got the old alternator back and can now go get our refund for it.
Another thing I found odd, my daughter's friend needed a restroom and was told they didn't have one. So be prepared if you are staying to wait for your service!
I don't like this way of doing business. I truly feel Firestone in Waterloo was being greedy and not very helpful to someone down on their luck. As far as I am concerned they have lost a customer over the mark up price on their parts.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Fax: 319-234-7464
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, visa, amex, discover
- Neighborhood
- Church Row Historic
- Other Link
https://local.firestonecompleteautocare.com/iowa/waterloo/517-w-4th-st/
- Social Links
- Categories
- Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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