Wausau Mine Company

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OPEN NOW - Closes at 9:30pm

(First, a quick ***Celiac / Gluten Note*** : Website noted that such items would be listed as "GF" on the menu. We found no such listings on the evening menu.)

Unfortunately, we got "the shaft" this time at The Wausau Mining Co; service-wise. It appears to be a periodic issue brought up in several other past negative reviews on other sites, despite plenty of apologies by management.

My Wife & I were here in Spring for the first time ( one our 2-3 annual trips across the State from Denmark to Eau Claire& beyond) and had a 5 star time. Despite our prior experience, and with so many other wonderful and inviting opportunities to check out for dining in Wausau, It is looking unlikely that we will be going off our beaten path again for this establishment.

Today, Saturday night (11/03/18), 5:55 PM, we pulled into their lot and saw only a few parking spaces left. We decided to give a courtesy call first, and we were told that there was no waiting: immediate seating.

We walked in, were warmly greeted by a young lady who immediately escorted to the back-left corner table for two, and who gave us 2 menus. It looked like it was going to be the beginning of a very pleasant and intimate dinner. We noticed the​dining room about 3/4 filled. We also saw what appeared to be a good number of staff buzzing between tables.

During the 21 minutes we sat at our table, I watched wait staff attend to​ the 3 tables around us several times. No one even looked at us.

We were absolutely stunned and disappointed at the lack of service. I had been looking forward to a nice fish dinner, I had lost my appetite ( I have NEVER walked out of a restaurant​​t in my life before being waited on - that's​ not my nature and tonight was very unsettling).. That said, my wife had just had surgery and needed protein​​n (her schedule that day had her last eating an early lunch). We ended up having dinner at our local Subway upon our arrival home at around 8:15 pm.​

I order a burger and it was good until I came to my last 2 bites. The meat was RAW! The other parts of my burger was cooked good. It was just my last two bites. The service was extremly slow. We were there for 1hour and 45mins and all we order was Italian fries(sm), 3 burgers, and a kids meal. When I told my waitress about my raw meat she just said "Thank you for bringing that to my attention. Sorry about that" No compensation for my inconvience. At leat give our drinks free!!! I will not be going back there ever again.

We went here for our first time and were intrieged by the looks of everything. The wait staff very friendly. All of our meals were very good except for one who ordered the fetticini alfredo. It didn't have much taste to it at all. Otherwise it was all very good. We would definitely go back.