Big Mountain Barbeque
79 Elysinia Ave, Waynesville, NC 28786
Reviews
04/19/2013
Provided by YP.com06/12/2008
Provided by YP.comWe have been going to Big Mountain Barbecue for about 8 or 9 years. First sampled their food at a catered youth basketball gathering. We have dined there on average of twice a month during this period and have experienced very good tasty meals, some average but last night June 11th, 2008, we hit a low and had the worst meal in a long time. The waitress was sweet, pleasant a smiling and presented herself very well. Things went down hill from there, the pulled pork meat was served in a puddle of water and seemed more like scrapes, trimming, fatty and not very tasty. The thin potato chips seemed like they were double dipped in old fryer oil. Some were soft and light in color, others were deep golden hard and tasted like old oil and the portion was very small. I sent them back and ordered french fries and they were the same way. Some hard deep golden crisp and others soft and not bad. The vadallia onion entry was also the worst ever and the beans had more liquid than normal, not as tasty. Don't know what happened, but we had a bad dinner, another guest table nearby complained about the very watery brunswick stew, At check we were asked how was our meal, we said terrible, the reply was, oh, I'm sorry and handed us the change. Because it was so unusually bad, we asked, did the restaurant change hands or cooks. We were told there are four cooks, all owners and they take turns cooking. She said she was sorry.
This restaurant was one of our favorites and we recommended it to many of the people that rent our vacation house and friends. Sorry, it will be a very long time before we return. Richard Cooper, Maggie Valley, NC
My name is Ryan Sanders. My wife (Laura) and I have been owners of Big Mtn BBq since day one. At the time of your visit there were four patners in the business which made it very had to keep consistant standards. I would like to deeply apologize for your experience at my restaurant. It hurts me and I do take it very personally to dissatisfy my local patrons on which I depend on so desperately. My wife and I have since taken full control of Big Mtn BBq and I assure you quality is our number one concern. I would like to personally invite you Richard, and your family to come back for a meal completely on me to make ammends. Agian my name is Ryan, my wife name is Laura, and our restaurant reflects on us and our family. One of us is at the business 99% of the time. Please ask for us by name. you can also reach me on my cell phone @ 828 734 9292 or email @ [email protected]. Thank you, and I hope to hear from you. Ryan
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Payment method
- cash only
- Categories
- Barbecue Restaurants, Restaurants
- Other Information
Cuisines: Barbecue