Mountain Credit Union

Write a Review828-456-8627

CLOSED NOW - Opens at 8:30am

If you're concerned about the safety of your hard earned dollars don't put it here. Had an unauthorized $50.00 debit. Bank cannot tell who the charge is from. Immediately went to the branch and closed our accounts. Still have charges coming in and the bank is paying them and charging me a $25.00 "courtesy" fee for each charge. I thought closing my account would close it!

Horrible customer service and archaic technology. It can take up to ten days for a check from an in-state, major bank (BoA) to clear.



Their on-line "e-pay" system is a joke. It's faster to mail your bills than to pay them through Mountain Credit Union's on-line banking.

When (not if) MCU screws up your account, it's next to impossible to get a manager on the phone, IF they even answer the phone.

these folks are the best, will work with you anyway they can to help you with your finances savings, checking loans, all you have to do is go talk to them, they are honest and up front, friendly and so helpful, I would reccomend them to anyone, VJC member for over 5 yrs. now.

My husband has a car loan through this bank. We have had numerous issues over the years from no one answering the phone during normal business hours to no comunication between branch offices (We paid a payment in Franklin and were charged a late fee because it was not posted properly). You name it we have had a problem with it. It seems we cannot get anything done in a timely manner. Everything is a HUGE issue and nothing is easy to accomplish. We will NOT be financing through this company again.