Verizon

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CLOSED NOW - Opens at 9:00am

My fiance and I ordered the new Samsung S6 on 10/05/15 & was told it would be in by 10/08/15. We were switching from US Cellular & decided to return 10/12/15 in order to port both numbers. When we arrived at the store we were greeted with a lazy careless demeanor & were told the new phone hadn't arrived and an order could not be found (which we had already paid taxes on & was supposedly ordered by a high level employee of the Weaverville location). After 30 minutes of the two employees acting bored with their fact finding expedition on the order we were told by the man who supposedly ordered the phone that this happens all the time. At that point we decided to have them refund the taxes (which could take a week since paid by debit card) and are now either going with a new store or different carrier altogether. If this is the level of service that can be expected from the Weaverville location then good luck to anyone who uses them.